Perplexity Abandons Ads, Says Advertising Undermines User Trust in AI
What if an AI company prioritized your trust above all else? That’s exactly what Perplexity is doing. Back in November 2024, Perplexity publicly stated that advertising was essential for a stable and growing revenue stream for AI services.
However, just fourteen months later, the company has made a complete about-face. According to the Financial Times, Perplexity now believes it might “never ever need to do ads.”
Perplexity initially launched its advertising program in November 2024, partnering with companies like Indeed, Whole Foods Market, Universal McCann, and PMG. Sponsored content was clearly marked next to the chatbot’s responses. Throughout this period, the company insisted that ads had absolutely no influence on the answers provided. But by late 2025, Perplexity stopped onboarding new advertisers, and on Tuesday, February 18, executives officially confirmed that the ad experiment was over permanently.
Why the change of heart? According to the Financial Times, it all boils down to user trust. An executive explained, “A user needs to believe this is the best possible answer to keep using the product and be willing to pay for it.” The issue wasn’t the labeling of ads; it was the inherent doubt that advertising introduced. The executive added, “The challenge with ads is that a user would just start doubting everything, which is why we don’t see it as a fruitful thing to focus on right now.”
Ads started appearing in ChatGPT yesterday. If you’re on the free tier or paying $8/month for Go, you’re now part of OpenAI’s experiment with ad-supported AI.
Every Other Major AI Company Is Moving the Other Way
Interestingly, this decision puts Perplexity at odds with nearly every other major player in the AI space. OpenAI, for example, just began testing ads within ChatGPT for users on free plans – marking the first time the company has integrated advertising into its core product. Similar to Perplexity’s initial approach, these placements are labeled and appear beneath answers, with OpenAI assuring users that ad revenue does not influence responses. Google is already running ads inside its AI Mode and AI Overviews in traditional search. Anthropic, however, has committed to keeping Claude ad-free this month.
Perplexity also offers shopping features, but executives confirmed to the FT that the company doesn’t take any cut from transactions made through this feature.
Subscriptions Are Now the Whole Business
With a valuation of $18 billion and $200 million in annual revenue, Perplexity is betting big on subscriptions. The majority of their revenue comes from subscriptions priced at $20 and $200 per month, alongside a free tier that has rate limits. The company boasts over 100 million users. As one executive told the FT, “We are in the accuracy business, and the business is giving the truth, the right answers.”
Regarding the potential return of advertising, an executive stated that the model is “misaligned with what the users want.”
Anthropic Positions Claude as the Ad-Free Alternative to ChatGPT
The company announced its AI assistant will remain entirely ad-free across all tiers while OpenAI tests ads on its users.








